Frequently Asked Questions
Where are you located?
We are located in Indianapolis, Indiana.
How much does shipping cost?
Our Shipping varies by weight. We get our quotes directly from UPS or USPS and charge you accordingly. So your shipping cost will take into account the item weight as well as distance from us in Indianapolis, IN to arrive at an overall cost.
How can you afford to have your prices so low?
We are a direct importer. We buy our merchandise direct from the source. We stock thousands of shufflers in our own warehouse to ensure that our cost is low. We pass on the savings to you. To prove our commitment to low prices, we offer a low price guarantee. Please read our low price guarantee
How long will it take to receive my order?
Please see our policy page for more info.
Can I return the product if I do not like it?
You can return any unopened purchase. However, there is a 20% restocking fee. Please contact us via phone (888-765-3740) or email to arrange for your return.
How do I contact you?
There are 2 methods for contacting us. First, you may email us at info@card-shuffler.com. You can also call us at 888-765-3740.
Are you Accepting Wholesale customers currently?
Yes we are. Please click here to read about our wholesale program.
What forms of Payment are accepted?
We accept all major credit cards (Visa, MasterCard, Discover, Amex) and Google Checkout.
How do you place an order?
If you are a consumer and wish to enjoy any of our products, you can view our product pages, add items to your shopping cart, and pay for them using your major credit card (VISA, MasterCard, Discover or American Express) or Google Checkout.. You can also reach us at 888-765-3740 to place an order over the phone.
Do you ship internationally?
Yes we do and a shipping quote will be provided to you once you add items to your shopping cart.
When will you ship my order?
We guarantee to ship your order the same day that you place it as long as it is before 3PM EST. This is another great benefit of using Card-Shuffler.com. If your order originated after 3PM EST, then your order will ship the next business day. Please read all the rules and requirements as it relates to our same day shipping policy.

